Customer support
Returns & Exchanges
Easy, friendly returns and exchanges within 7 days of delivery.
Message us
Share your order number within 7 days of delivery. A store credit or exchange is booked instantly.
Ship it back
We arrange a free doorstep pick-up. Pack it in the original wrap, tags attached.
Exchange or refund
We dispatch your new size within 48 hours of QC. Refunds clear in 5–7 business days.
What's covered
Accepted, gladly
Size exchanges — one free swap within 7 days
Returns for store credit or refund to the original payment method
Free doorstep pick-up within metro and select non-metro areas
Gift-wrapped orders return exactly as easily
Not covered
Kindly check first
Worn, washed or altered dresss
Pieces without tags or original packaging
Final-sale, discounted or custom made-to-order pieces
Returns requested after 7 days from delivery
Exchanges
Quality checked
Refunds
Want to start a return?
Message us your order number and we'll take it from there.