Customer support
Frequently Asked Questions
Clear answers on sizing, shipping, fabric care and returns.
Orders & Payments
UPI, all major credit and debit cards, net banking, PayPal and Cash on Delivery on orders within India.
Immediately after payment. A second email lands the moment your order is packed and shipped.
Yes — write to us within 6 hours of placing the order and we'll adjust size, address or cancel it with a full refund.
Every parcel ships with a GST invoice and a handwritten thank-you note. Need a duplicate? Just ask.
Shipping & Delivery
Dispatch within 24–48 hours. Metro delivery takes 3–5 days, the rest of India 5–7, and remote locations 7–10.
You'll receive a tracking link by email and WhatsApp as soon as your order is shipped.
Before dispatch, yes — reply to your confirmation email and we'll update it right away.
Sizing & Fit
Check our size guide. Our fits run relaxed; between sizes, size up for an easy drape.
Yes. Every dress is cut in our studio, so custom sizes is welcome — shipping within 7–10 days.
Request a one-time free exchange within 7 days — we'll send the right size, free.
Fabric & Care
100% pure cotton, block-printed with AZO-free vegetable dyes. Dark and indigo dyes may bleed in the first washes — wash separately.
Cold-water hand wash with a mild detergent, dry in shade, warm iron. Avoid harsh detergents and bleach.
Wooden blocks leave gentle irregularities no two repeats share — the edge of a stamp, the dip of an indigo line. If every print is identical, it isn't hand-blocked.
Returns & Exchanges
7 days from delivery for returns, and one free size exchange within the same window.
Within 5–7 business days after we receive and inspect the return. COD refunds are transferred to your bank account.
Worn, washed, altered or final-sale pieces. Everything else is gladly accepted in original condition with tags.